Home » Provider Network » Quality

Quality

NHP supports providers in delivering high-quality, person-centered care through performance improvement strategies, resources, and collaborative initiatives.
Table of Contents

Quality of Care (QOC) Concerns

Please download and submit the appropriate form below within 24 hours of discovery or observation. 

Behavioral Health Providers

All Behavioral Health providers, please use this form to report all Quality of Care (QOC) concerns within 24 hours of discovery or observation, along ewith any relevant documentation and submit it to UHCProviderQualityofCareConcerns@uhc.com.

BH QOC Concern Form

Physical Health Providers

All Physical Health providers, please use this form to report all Quality of Care (QOC) concerns within 24 hours of discovery or observation, along ewith any relevant documentation and submit it to Quality_Management@nhpllc.org.

PH QOC Concern Form

All individuals have a right to file a complaint or express a concern at any time. If you are not a provider and wish to file a complaint or express a concern, please visit our Complaints & Appeals page.

Quality Reports, Plans & Audits

View our Annual quality plans, reports, audits, and more. 

Annual Quality Plan

Improvement Plan Reports

Annual Quality Report

Quality Reports

Annual Claims and Encounter Audits

Claims and Encounter Audits

Behavioral Health Incentive Program Reports

Behavioral Health Incentive Reports

Key Performance Indicator Reports

KPI Reports

Performance Pool Specification Documents

Performance Pool Reports

Health Equity Report

Health Equity Reports