Contact Us
Need Assistance? We're here to help. Whether you're a member, provider, or community partner, our team is here to answer your questions and support your needs.
Contact NHP
Member Services Call Center
800-541-6870 (toll-free)
Fraud and Abuse (Member)
844-475-0444 (toll-free)
Care Coordination
888-502-4190 (toll-free)
Provider Resources
Quickly access the contact information you need to get your questions answered and connect with the NHP provider support team. We’ve streamlined these resources to help you stay focused on what matters most, delivering quality care.
Provider Call Center
800-599-4716 (toll-free)
Ethics Hotline
855-267-5989 (toll-free)
Fraud and Abuse (Provider)
855-375-2500 (toll-free)
Submitting Prior Authorizations
Email all clinical requests to rmhpbhvm@uhc.com
Fax all clinical requests to 888-240-2689
Call 888-478-4760 and ask to speak with the RMHP Behavioral Health Utilization Management Department
Other Service Resources
Access the mailing address for our complaints departments to ensure your submissions reach the right destination at the right time.
Complaints & Appeals Mailing Address
Address complaints and appeals to:
P.O. Box 31364
Salt Lake City, UT 84131
Complaints and Appeals by Phone
800-541-6870 (toll-free)
Write to NHP
Northeast Health Partners
710 11th Avenue Suite L75
Greeley, CO 80631
Accessible Materials Notice
If you need any document from our website in large print, Braille, other formats, or languages, or read aloud, or you need a paper copy, please contact us. We will send this to you free of charge within five (5) business days. NHP can also connect you to language services including American Sign Language or help you find a provider with ADA accommodations. Our number is 800-541-6870 or 711 (State Relay) for members with speech or hearing disabilities. These services are free.
ATENCIÓN: Si necesita algún documento de nuestro sitio web en letra grande, Braille, otros formatos o idiomas, o leer en voz alta, o necesita una copia en papel, por favor contáctenos. Se lo enviaremos sin cargo dentro de los cinco (5) días hábiles. El NHP también puede conectarlo con servicios lingüísticos, incluido el lenguaje de señas americano, o ayudarlo a encontrar un proveedor con adaptaciones ADA. Nuestro número es 800-541-6870 o 711 (retransmisión estatal) para miembros con discapacidades del habla o auditivas. Estos servicios son gratuitos.