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Home » Provider Network » Quality
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Quality

NHP supports providers in delivering high-quality, person-centered care through performance improvement strategies, resources, and collaborative initiatives.

Table of Contents
  • Quality
    • Annual Quality Plan
          • Improvement Plan Reports
    • Annual Quality Reports
          • Quality Reports
    • Annual Claims and Encounter Audit
          • Claims and Encounter Audits
    • Behavioral Health Incentive Program
          • Behavioral Health Incentive Reports
    • KPI
          • KPI Reports
    • Performance Pool Incentive Program
          • Performance Pool Reports
    • Health Equity Reports
    • Adverse Incident Form

Annual Quality Plan

Improvement Plan Reports
  • Quality Improvement Plan FY24-25
  • Quality Improvement Plan FY23-24
  • Quality Improvement Plan FY22-23
  • Quality Improvement/Work Plan FY 21-22

Annual Quality Reports

Quality Reports
  • Annual Quality Report FY23-24
  • Annual Quality Report FY22-23
  • Annual Quality Report FY21-22
  • Annual Quality Report FY20-21

Annual Claims and Encounter Audit

Claims and Encounter Audits
  • 411 Audit Full Tip Sheet Updated November 2023
  • 411 PowerPoint Training Updated November 2023
  • 411 Audit Announcement FY2021 Newsletter

Behavioral Health Incentive Program

Behavioral Health Incentive Reports
  • Behavioral Health Incentive Program SFY 2024-2025
  • Behavioral Health Incentive Program SFY 2023-2024
  • Behavioral Health Incentive Program SFY 2022-2023
  • Behavioral Health Incentive Program SFY 2021-2022
  • Behavioral Health Incentive Program SFY 2020-2021
  • Behavioral Health Incentive SFY 2018-2019

KPI

KPI Reports
  • ACC KPI Methodology SFY 24-25
  • ACC KPI Methodology SFY 23-24
  • ACC KPI Methodology SFY 22-23
  • ACC KPI Methodology SFY 21-22
  • ACC KPI Methodology SFY 20-21
  • ACC KPI Methodology SFY 18-19 V10
  • ACC Phase 2 KPI
  • RAE KPI PROD Results

Performance Pool Incentive Program

Performance Pool Reports
  • Performance Pool Incentive Program SFY 24-25
  • Performance Pool Incentive Program SFY 23-24
  • Performance Pool Incentive Program SFY 22-23

Health Equity Reports

Health Equity Reports
  • Health Equity SYF 24-25
  • Health Equity Plan SFY 23-24

Adverse Incident Form

Download Form

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Non-Discrimination Notice Privacy Notice Aviso de Privacidad Privacy Policy Terms & Conditions Accessibility Information Sitemap

Member Protections

Members are protected under the Federal Mental Health Parity and Addiction Equity Act (MHPAEA). This act states that there are not more limits on your behavioral health benefits than your physical health benefits. If you feel these rights have not been upheld, you can call the Behavioral Health Ombudsman at 303-866-2789, Email them at: ombuds@bhoco.org, or go online at: behavioralhealthombudsman.colorado.gov.

Land Acknowledgement

We would like to acknowledge that the land we live, work, learn, and commune on is the original homelands of many tribal nations. We acknowledge the painful history of genocide and forced removal from this territory, and we honor and respect the many diverse Indigenous peoples still connected to this land on which we gather. To learn more about territory acknowledgement, visit native-land.ca.